SuperWaba Documentation
SuperWaba is an all-in-one customer engagement platform that connects your business across WhatsApp, Instagram, Messenger, and Live Chat — powered by AI agents that handle conversations automatically.
What you can do with SuperWaba
- Unified Inbox — Manage all customer conversations from WhatsApp, Instagram, Messenger, and Live Chat in one place
- AI Agents — Deploy AI-powered agents that answer customer questions, recommend products, and escalate to humans when needed
- Knowledge Base — Train your AI agents with your business knowledge from URLs, PDFs, and text
- API Tools — Connect external APIs so your AI agent can look up orders, check availability, and more
- Product Catalog — Sync your Shopify/WooCommerce products and let AI recommend them in conversations
- Campaigns — Send broadcast messages and templates to your WhatsApp contacts
- Integrations — Connect with Shopify, WooCommerce, Zoho CRM, and custom webhooks
Quick links
| Section | Description |
|---|---|
| Quick Start | Get up and running in 5 minutes |
| WhatsApp Integration | Connect your WhatsApp Business account |
| AI Agents | Set up your first AI agent |
| API Tools | Connect external APIs to your agent |
| Webhooks | Receive real-time event notifications |
| API Reference | REST API documentation |